常见问题

Just head to https://www.matrak.com.au, click sign up and enter your details.

Each user must be linked to a company, so you'll need to either request to a join an existing company, or register a new company.

The Matrak app is currently available on both Android and iOS devices.

For Android:
You can download the latest version of the app from the Google Play Store by clicking here.

For iOS:
The Matrak app is available on iPhone, iPad and iPod Touch devices. The latest version can be downloaded from the Apple Store by clicking here.

Starting a new project on Matrak takes only a few minutes. Once you've created an account, and registered/joined your company, you can create a new project from the Select Project Page directly after signing in.

Create a new project from the Select Project page

If you are currently signed in and viewing the console, you can access the Select Project Page via the top right-hand menu.

Once you've created a new project, you can add the materials and deliveries you want to track, invite new users to your company and add new companies to access your project.


Please note: New projects can only be created from the Matrak website. You'll also need Admin access within your company to create new projects.

Add materials on the website:

Before you can start adding materials, you'll need to define the type of materials you want to track. For example, you may want to track Doors, and keep a record of each door's ID, status, location and dimensions.

To manage your projects material types, just click Add Materials from the side menu, and select Edit Material Types.

Add new material types

Once you have created this material type, you can add the actual materials by filling in the spreadsheet on this page and clicking Create Materials. The Create Materials button will appear as green if you've completed all of the required fields.

Add materials

If you have an excel spreadsheet with all the materials in it, you can simply copy and paste from Excel directly into the website. This makes it a lot easier to add a lot of materials at once.



Add materials from the smartphone app:

From the Home screen, simply click "Materials", then select the option "Add Materials". This page will let you select the material type you'd like to add, as well as any other information.

Adding new materials from the smartphone

When you've entered all of the information you'd like to add, click on the Plus icon on the top-right of screen, to create the materials.

There are multiple ways to find materials & deliveries on your project. Including a quick search, advanced search, quick filters or browse materials.

On the website

Quick Search:
Using the search bar at the top of the console page. This will search for any materials that contain the search terms in any of their fields. For example, if you type "Level 3", it will display all materials that are listed as being on Level 3.

Quick search

This is a great way to quickly find materials with a particular status, or in a particular area.

Advanced Search:

On the left-hand side of the screen, click on Materials, and select Find Materials. This will let search for particular materails by filling in the fields you're interested in, then clicking search.

Advanced search

Browse Materials:
The browse materials page allows you to add search filters one at a time, and will display the percentage of materials that not delivered, on site, installed and defective.

You can view all the materials that match this filter by clicking the View Materials button.

Quick Filters:

To quickly find things like Defective, Requested or Recently Installed materials, or deliveries coming today, you can use the quick filter searches on the left hand side of thes screen

Advanced search

These filters let you immediately find the things you need with a single click.

On the mobile app

Search:

From the Home screen, click either Materials or Deliveries, then click Find Materials or Find Deliveries to start your search.

Fill out the fields you're interested in, then clicking the search icon on the top-right of the screen. All fields except for Material Type are optional, so just fill out the ones you care about.

Advanced search

Browse Materials:
The browse materials page allows you to add search filters one at a time, and will display the percentage of materials that not delivered, on site, installed and defective.

You can view all the materials that match this filter by clicking the tick icon in the top right of the screen.

Advanced search

To reset your search, click the Refresh icon in the top-left of the screen. To get more information about how Browse Materials works, click the Information icon on the top-right.

Quick Filters:

To quickly find things like Defective, Requested or Recently Installed materials, or deliveries coming today, you can use the quick filter searches on the Materials and Deliveries pages.

These filters let you immediately find the things you need with a single click.

To change your company details, log into the website, select any project, and select My Company from the top-right dropdown menu. From this page you can view all your company details, and update them if you have admin access.

You can invite new users to your company from either the website or the mobile app. Simply enter their email address, and an email will be sent to this user inviting them to sign up to Matrak, and will instantly give them access to each project your company is on. You can manage user access/priviliges from the website.

Using the website:
You can invite a new user to your company from the My Company page, which can be accessed via the top-right menu. You can manage user access from the My Workmates tab.

Using the mobile app:
You can invite new users to your company from the My Company page which can be accessed from the home screen.

User access can be managed from the My Company page on the website under the My Workmates tab. From this page, you can select whether each user has No Acess to each project by default, Read Access, Write Access or Full Admin Access

These access levels can also be set on a per project basis, via Project Settings

Currently this can only be achieved via the website. Just sign into the website, select the project, and select Project Settings from the top-right dropdown menu. From this page you can view all your project details, and update them if you have admin access.

You can invite new companies to your project from either the website or the mobile app. If the company is already registered with Matrak, you can simply enter their company name to give them access to your project. Otherwise, you can provide the email address of a company director, and an email will be sent inviting them to register with Matrak. Once this user has registered their company on Matrakk, they will instantly gain access to this project. You can manage user access/priviliges of every user on your project from the website.

Using the website:
You can invite a new company to your project from the Project Settings page, which can be accessed via the top-right menu. You can manage user access from the User Access tab.

Using the mobile app:
You can invite new companies to your project from the My Project page via the home screen.

Currently this can only be achieved via the website. Just sign into the website, select any project, and select My Account from the top-right dropdown menu. From this page you can view/update any your user details such as name, password or phone number.